Lean Service Management Total

Gestion 2000

Lean Service, management total: Liderando el futuro de las empresas (Gestión 2000)

CÓDIGO LEAN: El arte de hacer fluir el valor    

Free Press

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together (English Edition)

Asq Pr

Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements

CRC Press

Lean Manufacturing and Service: Fundamentals, Applications, and Case Studies (Mathematical Engineering, Manufacturing, and Management Sciences)

CRC Press

Lean Daily Management for Healthcare Field Book  

McGraw-Hill Education

The Toyota Way to Service Excellence: Lean Transformation in Service Organizations (BUSINESS BOOKS)

CRC Press

The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition

ICG Marge, SL

Lean Service. Certification Manual: 0 (Lean Six Sigma)

J. Ross Publishing

Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement