Ritz Carlton Book

McGraw-Hill Education

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

HarperCollins

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise [Idioma Inglés]

McGraw-Hill Education

[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [Michelli, Joseph] [July, 2008]

Harcourt

The Ritz-Carlton Cookbook                        

Janet L Johnson

The Ritz Carlton Cat                            

Murder at the Ritz Carlton (Murder etc Book 2) (English Edition)

AMACOM

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Forgotten Books

The Heritage of the Past, the Choice of the Future (Classic Reprint)

McGraw-Hill Education

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (BUSINESS BOOKS)

Pegasus Books

Coco at the Ritz: A Novel